Missed-call text-back
Every missed call gets a friendly text from your business within a minute, so the caller knows you'll help and doesn't move on.
For HVAC, plumbing & painting businesses in Montgomery, PG & Howard
Stop losing the calls you already paid for.
When you're up a ladder, under a sink or driving to the next job, the phone keeps ringing. If nobody answers, a lot of callers won't leave a message. They just call the next company. CoilStack makes sure every caller hears back from you in under a minute, even when you can't pick up.
Local to Maryland
Works with your current number
No tech-speak · Se habla español
Example · made-up business
6:42
The quiet leak
Every missed call is a job walking down the street.
You already paid for that call: the truck wrap, the website, the ads, the years of good work that got your name passed around. When nobody picks up and nobody calls back, the customer doesn't wait. They scroll to the next plumber on Google.
Example · not real data
Missed calls a week5
Over a month (4 weeks)20 calls
Average job$400
If every one of those callers had booked$8,000 / month
Even if only half of them would have booked:
$4,000 a month
Made-up numbers to show the math. Your numbers will be different. That's exactly what the free check finds out.
Try your own numbers
What could missed calls be costing you?
A rough guess, not a promise. Move the sliders.
$4,000
a month, roughly 10 jobs, going to someone else.
5 calls × 4 weeks × 50% × $400
How it works
Four simple helpers that never miss a beat.
I set these up on the phone number you already have. You keep working. They quietly handle the follow-up you never have time for.
Automatic follow-up
Sent an estimate and heard nothing? Leads that go quiet get polite, well-timed reminders, so nobody slips through the cracks.
Online booking
Customers pick a time that works from your real calendar. Less phone tag, fewer sticky notes, and confirmations go out on their own.
Review requests
After the job, happy customers get a simple link to leave a review, so your good work shows up where new customers are looking.
Why CoilStack
A neighbor who's good with tech, not a call center.
Local
Based in Montgomery County, serving Montgomery, Prince George's and Howard. Happy to meet in person.
Plain English, or español
No tech-speak, in English or Spanish. If I can't explain it simply, it isn't ready for your business.
Honest
No hidden fees, no long sales pitch. Small promises, kept. I'll tell you if something isn't worth it.
Stays with you
Support after setup, not a sell-and-disappear job. If something needs a tweak, you call me.
“Good local businesses lose work every week and never find out.”
Many callers who reach voicemail don't leave a message. They just call the next company, and you never know they tried. I set up simple systems that make sure your callers always hear back, and I explain every piece in plain English (or Spanish). I run the same missed-call text-back on my own business line.
CT
Celia TomasFounder, CoilStack
Founding clients: I'm taking on my first local businesses now. You'd get hands-on attention while I build this with you.
Free missed-call check
Find out where your leads slip away.
No cost, no obligation, no pressure. Just a clear picture of what's happening when customers try to reach you.
- A short look at how you handle leads todayCalls, web forms and follow-up: what happens when you're busy, after hours, or on a job.
- A plain-English reportWhere leads are leaking, and which fixes would matter most for your business.
- Yours to keepIf you'd rather fix things yourself, go for it. No strings.
Get my free missed-call check
Celia will get back to you personally. No sales script.
Your details stay with CoilStack. No spam, ever.